Exemplifying Business Opportunities for Improving Data Quality From Corporate Household Research

Corporate household (CHH) refers to the organizational information about the structure within the corporation and a variety of inter-organizational relationships. Knowledge derived from this data is becoming increasingly important for improving data quality in applications, such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Supply Chain Management (SCM), risk management, and sales and market promotion. Extending the concepts from our previous CHH research, we exemplify in this paper the importance of improved corporate household knowledge and processing in various business application areas. Additionally, we provide examples of CHH business rules that are often implicit and fragmented - understood and practiced by different domain experts across functional areas of the firm. This paper is intended to form a foundation for further research to systematically investigate, capture, and build a body of corporate householding knowledge across diverse business applications

Improving the Quality of Corporate Household Data

ABSTRACT: Corporate household data not only refers to the strict hierarchical structure about and within the corporation, but also the variety of inter-organizational relationships. It is becoming increasingly important for many purposes ranging from CRM and ERP applications, to risk management, supply chain management, and marketing. We propose conceptual definitions for corporate household, corporate household knowledge, and corporate household knowledge processor. After describing research challenges and conceptual definitions, we summarize current practices and approaches. We then present a two-part plan: (1) continue our qualitative research to describe the various different sources, views, and purposes for corporate household data, including the rules used in each case; (2) apply the context interchange theory to represent the corporate household data and underlying knowledge and enable the context mediation technology to correctly understand and reason about both the context of the sources and the context of the user’s query about corporate household data. 1

Exemplifying Business Opportunities for Improving Data Quality From Corporate Household Research

For more information, please visit our website a

Exemplifying Business Opportunities for Improving Data Quality From Corporate Household Research

Corporate household (CHH) refers to the organizational information about the structure within the corporation and a variety of inter-organizational relationships. Knowledge derived from this data is becoming increasingly important for improving data quality in applications, such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Supply Chain Management (SCM), risk management, and sales and market promotion. Extending the concepts from our previous CHH research, we exemplify in this paper the importance of improved corporate household knowledge and processing in various business application areas. Additionally, we provide examples of CHH business rules that are often implicit and fragmented - understood and practiced by different domain experts across functional areas of the firm. This paper is intended to form a foundation for further research to systematically investigate, capture, and build a body of corporate householding knowledge across diverse business applications.Corporate Householding, Data Quality, Organizational Structures, Interdependence, Name Matching, Entity Aggregation, Information Quality, Account Consolidation, Conflict of Interest, Risk Management, Customer Relationship Management (CRM), Supply Chain Management (SCM), Regulation and Disclosure,